Project Support Coordinator

About Sutton’s
Since 1946, Sutton’s has been a trusted name in Central Illinois home improvement. What started as a small, family-owned siding and roofing business has grown into a full-service company offering roofing, siding, windows, doors, decks, and remodeling. Known locally as “Sutton Siding,” we’ve built our reputation on craftsmanship, integrity, and customer care for nearly 80 years. Today, Sutton’s is still family-led by Michael and Douglas Sutton, Jr., and we remain committed to quality workmanship and building lasting relationships with homeowners throughout Springfield and the surrounding communities.

Job Summary
We are seeking a detail-oriented and reliable individual to join our team as a Project Support Coordinator. In this role, you will be responsible for accurately entering, updating, and maintaining data in company systems while also supporting communication and scheduling needs. No previous construction experience is required. This is an entry-level position that offers an opportunity to gain experience in office administration, database management, and customer service.

Key Responsibilities

• Enter, update, and verify data in company databases and systems

• Review documents and information for accuracy and completeness

• Communicate effectively with vendors, homeowners, and team members to ensure smooth workflow

• Schedule appointments and follow up with customers as needed

• Perform other related duties as assigned

Why Work With Sutton’s

• Be part of a locally owned company with nearly 80 years of trusted service

• Supportive, team-oriented environment

• Gain valuable office administration and customer service experience

• Opportunity for growth within a well-established and respected company

Requirements

• High school diploma or equivalent required; some college coursework preferred

• No prior construction knowledge required; training will be provided

• Strong communication skills (written and verbal)

• Ability to communicate professionally with vendors, homeowners, and team members

• Positive and upbeat attitude, with excellent customer service skills

• Ability to work independently and as part of a team

• Comfortable adapting to changes in priorities or processes in a fast-paced environment

• Basic computer skills, including proficiency with Google Drive

• Strong organizational and time-management skills

Working Conditions

• Office-based environment

• Standard business hours with occasional flexibility as needed